Conception métrique pour les data scientists et les chefs d'entreprise

What’s the hardest part of metric design?

In order to make good décisions basées sur les données, you need 3 things:

  1. Decision criteria based on well-designed métrique.
  2. The ability to collect the données those metrics will be based on.
  3. Statistique skills to calculate those metrics and interpret the results under incertitudes.

Requirements #2 and #3 have been written about plenty (including by me), but what about requirement #1?

Maintenant que données collection is easier than ever, many leaders feel pressure to drag numbers to every meeting. Unfortunately, in the midst of the feeding frenzy, many of them fail to give conception métrique the amount of thought it deserves. Among those who are willing to put the effort in, most are making it up as they go along, as if it’s brand new.

Ça ne l'est pas.

Psychology — the scientific study of mind and behavior — has had over a century to stub its toe on the dangers of attempting to measure vague quantities that haven’t been properly defined, so the field has learned some solid gold nuggets that business leaders and scientifiques de données would be wise to borrow when designing metrics.

If you’re not convinced that metric design is hard, grab a pen and paper. I challenge you to write down a definition of bonheur that’s so ironclad that no one could take issue with your way of measuring it…

Photo par D Jonez on Unsplash

Tricky, right? Now try it with some other abstract nouns people throw around daily, like “memory” and “intelligence” and “love” and “attention” and so on. It’s damned near miraculous that any of us understand ourselves, let alone one another.

And yet, this is exactly the first hurdle that psychology researchers must clear in order to make scientific progress. In order to study mental processes, they must create precise and measurable proxies — metrics — to work with. So, how do psychologists and other social scientists think about metric design?

Source de l'image: Pixabay.

How do you rigorously, scientifically study concepts that you can’t easily define? Concepts like précaution, clientet notre créativité? The answer is… you don’t! Instead, you opérationnaliser. For the purposes of this example, let’s suppose you’re interested in measuring user happiness.

What is operationalization?

What is operationalization? I’ve written an intro article to it ici for you, but the upshot is that when you operationalize, you first say to yourself, “I am never going to measure happiness and I’ve made my peace with that.” Philosophers have been at this for thousands of years, so it’s not like you’re suddenly going to come up with a single definition that satisfies tout le monde.

Next, you distill the measurable essence of your concept into a proxy.

Always remember that you are not actually measuring happiness. Or memory. Or attention. Or intelligence. Or any other poetic fuzzword, no matter how grand it sounds to you.

Now that we’re okay with the fact that we’ll never measure happiness and its friends, it’s time to ask ourselves why we even considered that word in the first place. What is it about this concept — in its fuzzy form — that seems relevant and pertinent to the decision we want to make? What concrete (and obtainable!) information would lead us to prefer one course of action over another? (Metric design is much easier when you have actes in mind before you begin. If possible, think about potential decisions before attempting to design a metric.)

Photo par Adolfo Felix on Unsplash

Then we distill the core idea that we are after to create a measurable proxy — a metric that captures this core essence we care about.

Define your metric before you name it.

And now comes the fun part! We’re allowed to name our metric anything we like: “blorktibork” or “user happiness” or “X” or whatever.

The reason it doesn’t make sense for us to be arrested by the language police is that no matter how hard we work at designing it, our proxy will *ne pas* be the Platonic form of user happiness.

While it may suit nos needs, it’s important to remember that our metric is unlikely to fit everyone else’s needs too. That’s why it would be silly to lock horns in a useless debates about whether our metric does or does not capture True Happiness. It doesn’t. If you’re desperate for some kind of One Metric To Rule Them All, there’s a Disney song for you.

Photo par jean wimmerlin on Unsplash

Any metric we create is simply a proxy that suits our own needs (and possibly no one else’s). It’s our personal means to a personal end: making an informed decision or summarizing a concept so we don’t have to write a whole paragraph every time we mention it. We can get along just fine without involving the language police in either one.

So far, so good. You simply determine what information you’d need for your decision, then you figure out a way of summarizing that information in a way that makes sense for your needs (ta-da, c'est your metric), and then name it whatever you like. Right? Right, but…

is a hardest part to all this. Any guesses as to what it might be? Tomorrow, I’ll share the answer with you — don’t forget to subscribe either here on Medium or on social media (Twitter, LinkedIn) so you don’t miss it. In the meantime, share your thoughts on what the hardest part of metric design is ici or ici.

If you’re keen to learn more, watch lessons 039–047 from my Making Friends with Machine Learning course. They’re all short videos of a couple of minutes long. Start here and continue in the attached playlist:

Si vous vous êtes amusé ici et que vous recherchez un cours d'IA appliquée conçu pour être amusant pour les débutants comme pour les experts, en voici un que j'ai créé pour votre amusement :

Profitez de la liste de lecture du cours divisée en 120 vidéos de leçons distinctes ici : bit.ly/machinefriend

PS Avez-vous déjà essayé d'appuyer plus d'une fois sur le bouton clap ici sur Medium pour voir ce qui se passe? ❤ ️

Soyons amis! Vous pouvez me trouver sur Twitter, YouTube, Sous-empilementet LinkedIn. Vous souhaitez que je prenne la parole lors de votre événement ? Utiliser ce document d'entrer en contact.

Metric Design for Data Scientists and Business Leaders Republished from Source https://towardsdatascience.com/metric-design-for-data-scientists-and-business-leaders-b8adaf46c00?source=rss—-7f60cf5620c9—4 via https://towardsdatascience.com/feed

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