Corporate One Federal Credit Union Provides More Than 750 of America’s Credit Unions New Digital Solutions at Scale

PPP App By Numbers

• PPP application deployed to 28 Credit Unions
• 8,000 applications processed
• 3,000 loans approved
• $130 million PPP loans to small businesses
• Massively reduced back-office work for credit unions

Performance in the Spotlight

From the perspective of Corporate One’s central IT team, the performance has been equally impressive. The automatic dependency checks and one-click deployment capabilities built into OutSystems made it easy for the operations team to push new versions from development to QA to production without a minute’s downtime.

The OutSystems Sentry Cloud environment scaled seamlessly to cope with suddenly increasing workload. Jim Horlacher says, “With PPP applications coming in from multiple credit unions we saw application hits climb steeply from around 1,100 per day to over 81,000 per day. The OutSystems performance monitoring dashboard made it easy to monitor performance. The APDEX score barely moved from 99% to 98%, which was remarkable considering the 700% plus increase in application hits.”

The crisis has been a defining moment for Corporate One’s IT approach and the OutSystems partnership. Horlacher says, “The management team now sees that this is more than just another way to build software. Speed and agility are crucial in such a challenging economy, and thanks to OutSystems and the ingenuity of our teams at Corporate One, Sherpa Technologies, and Lucro, we’re proud to make this kind of agility and innovation available to our members.”