Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1952930Time Stamp: Mar 1, 2024
Enhance Amazon Connect and Lex with generative AI capabilities | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1947670Time Stamp: Feb 14, 2024
Announcing support for Llama 2 and Mistral models and streaming responses in Amazon SageMaker Canvas | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1944936Time Stamp: Feb 5, 2024
Vonage Research Reveals 80% of APAC Customers Are Likely to Take Their Business Elsewhere Following Poor Experiences Source Cluster: Fintech News Source Node: 1940787Time Stamp: Jan 24, 2024
Driven Technologies Expands Expertise With Acquisition of ieMentor Source Cluster: Dark reading Source Node: 1934158Time Stamp: Jan 4, 2024
Innovations in AI: Transforming Contact Center Operations Source Cluster: Fintech News Source Node: 1930563Time Stamp: Dec 28, 2023
Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1928236Time Stamp: Dec 21, 2023
Global Call Centers Strategic Business Report 2023: Market to Reach $494.7 Billion by 2030 from $314.5 Billion in 2022 – U.S. is Estimated at $110 Billion, While China is Forecast to Grow at 6.6% CAGR – ResearchAndMarkets.com Source Cluster: Fintech News Source Node: 1922110Time Stamp: Dec 6, 2023
Welcome to a New Era of Building in the Cloud with Generative AI on AWS | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1920152Time Stamp: Nov 30, 2023
AWS AI services enhanced with FM-powered capabilities | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1918745Time Stamp: Nov 27, 2023
Elevate your self-service assistants with new generative AI features in Amazon Lex | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1918048Time Stamp: Nov 26, 2023
Amazon Transcribe announces a new speech foundation model-powered ASR system that expands support to over 100 languages | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1918050Time Stamp: Nov 26, 2023
Your guide to generative AI and ML at AWS re:Invent 2023 | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1916456Time Stamp: Nov 22, 2023
Implement a custom AutoML job using pre-selected algorithms in Amazon SageMaker Automatic Model Tuning | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1913696Time Stamp: Nov 15, 2023
Principal Financial Group uses AWS Post Call Analytics solution to extract omnichannel customer insights | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1915111Time Stamp: Nov 15, 2023
Use generative AI to increase agent productivity through automated call summarization | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1910389Time Stamp: Nov 6, 2023
Deepdesk Introduces Cutting-Edge ‘AIX’ Features, Pioneering the Future of AI for Contact Centers Source Cluster: ACN Newswire Source Node: 1900658Time Stamp: Oct 11, 2023
Simplify access to internal information using Retrieval Augmented Generation and LangChain Agents | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1889925Time Stamp: Sep 14, 2023
The ultimate contact center automation guide Source Cluster: AI & Machine Learning Source Node: 1883281Time Stamp: Sep 1, 2023
Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 1882950Time Stamp: Aug 30, 2023