Bank clients are increasingly switching financial institutions when they become frustrated or disappointed by their mobile banking experiences. In fact, one in three users younger than 40 said they have switched banks for a better mobile experience, according to the “Bank to the Future” report published Dec. 15 by Stockholm-based mobile software company Sinch, […]
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- Source: https://bankautomationnews.com/allposts/retail/by-the-numbers-bank-clients-demand-frictionless-mobile-offerings/
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