Conversational AI can assist banks with customer needs while providing savings for the banks that use the technology. It allows financial institutions to better know and service customers via existing data, Erin Wynn, director of product management at technology company NCR Corp., told Bank Automation News. “There are the things that [banks] could learn or […]
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- Source: https://bankautomationnews.com/allposts/retail/conversational-ai-streamlines-cx-for-fis/
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