SAN JOSE, Calif. (PRWEB)
September 08, 2022
Dropsuite, a leading cloud data backup and archiving platform, announced today an integration with Datto’s AutoTask® Professional Services Automation (PSA), enabling Managed Service Providers (MSPs) to centralize business operations and make data-driven decisions to improve efficiency, service, and profitability. Datto’s AutoTask PSA is a cloud-based platform that centralizes operations for thousands of MSPs globally.
“Being able to leverage the Autotask PSA to automatically provision Dropsuite for new clients and their employees not only ensures end-user and company data is protected, but also gives partners increased capabilities for workflow automation and in routing alerts and tickets to the right team members for quick resolution,” said Daniel Johnson, CEO of machineLOGIC. “This is a great opportunity for Autotask partners to increase their offerings from a security and data protection standpoint while leveraging automation to scale their MSP practice.”
The Autotask integration with Dropsuite’s Email Backup and Archiving solutions means MSPs can protect clients’ data and simplify provisioning, billing, and support ticketing operations. Direct partners can integrate Dropsuite into their master service agreement managed in AutoTask and will be able to automatically create and resolve support issues and tickets under one single pane of glass.
Key MSP benefits of the AutoTask integration with Dropsuite include:
- Automated billing & provisioning to simplify client management.
- Automated rules to suspend & delete accounts to increase efficiency.
- Automated ticketing process to expedite time from ticket open to incident resolution.
From Dropsuite’s Chief Operating Officer Ridley Ruth: “Data is one of the most valuable business assets, and Dropsuite’s mission is to improve data security and resiliency for our partners. Our integration with Autotask demonstrates our continued commitment to MSPs by enabling ease of use, increased productivity and scalability for our partners.”
To learn more about the Dropsuite and AutoTask integration, please contact our sales team at sales@dropsuite.com.
ABOUT DROPSUITE:
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps them at the forefront of the industry and makes them the preferred choice of leading IT Administrators and Service Providers globally. https://dropsuite.com
DROPSUITE MEDIA CONTACT:
Ridley Ruth
E: ridley(at)dropsuite(dot)com
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