Coinbase users are mad again and have been trying to contact the customer support of the exchange after their funds disappeared from their accounts as we are reading more in our Coinbase کی تازہ ترین خبریں۔ آج.
Coinbase is under fire for its terrible customer service after reports of users’ accounts being hacked and drained of funds keep on emerging. According to the investigation by CNBC, thousands of customers across the country complained against the company and the outlet even stated that it had interviewed plenty of customers who claimed that hackers had drained their accounts with the issue being exacerbated by the platform and not responding to support requests.
The interviews with Coinbase customers around the country and the review of thousands of complaints show a pattern of account takeovers where the users see money vanish from their accounts followed by the poor support that made the coinbase users mad again left hanging. One client, Tanja Vidovic said that she lost nearly $168,000 in crypto holdings after receiving plenty of password changes security alerts in April and the attempts to contact the exchange were worthless as Tanja said.
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Another customer said that the exchange tried to log into the app in March and almost $35,000 in other crypto-assets had disappeared from the account. The Coinbase regulatory response team emailed the victim stating that the transactions on the blockchain are irreversible and said that the insurance policy of the exchange didn’t cover theft from the individual accounts. The نیو یارک ٹائمز also ran an article on the helpless Coinbase customers who sued the company after losing $100,000 worth of crypto.
میرے والد اس تک رسائی کی کوشش کر رہے ہیں۔ ٹویٹ ایمبیڈ کریں Coinbase کی طرف سے مدد کے بغیر تھوڑا سا اکاؤنٹ پچھلے 3 ماہ سے سپورٹ کرتا ہے۔
ان گنت ای میلز یا تو w/ ناقابل یقین حد تک عام جوابات جو اس مسئلے کو حل نہیں کرتے ، یا مکمل طور پر نظر انداز کر دیا جاتا ہے۔ گاہکوں کی دیکھ بھال کا بالکل شرمناک ڈسپلے۔
- KALEO (@ CryptoKaleo) اگست 24، 2021
The coinbase users are mad again and vented their frustrations to the platform, saying that the exchange is showing an embarrassing display of care for teh customers. The tweet attracted plenty of responses from other clients that had similar issues with the customer support but Coinbase didn’t respond to the complaints. However, one individual said:
"آپ صرف جواب دیں گے اور ان لوگوں کی مدد کریں گے جن کے بہت سے پیروکار ہیں تاکہ آپ کی ساکھ جہنم میں نہ جائے! همارے بارے میں کیا خیال ھے؟ 5 ماہ بغیر کسی مدد کے! مقفل اکاؤنٹ! "
In April when the company went public, Coinbase CEO Brian Armstrong said to CNBC that people don’t have to be afraid of crypto like in the early days but soon later the users filed more than 11,000 complaints against the exchange with the Federal Trade Commission.
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