Svig og finansiel kriminalitet: 5 trends at se i 2023 (Stu Bradley)

'Det var natten før 2023, da hele digiverset,
Svindlere rørte på sig og planlagde deres næste forbandelse.

Digitale programmer lanceres, tænker vi med stor omhu.
Så opstår kaos, og vi tæller vores tab i fortvivlelse.

We needn’t look too far into the rearview mirror for examples of how criminals twist chaos and disruption into lucrative opportunity. Trillions in Covid relief funds, distributed as quickly as possible – and unfortunately without the necessary risk controls
– yielded untold billions in fraud.

Læg dertil den acceleration af digitale initiativer, vi har set siden starten af ​​pandemien. Digitalisering har skabt utallige
ny kanaler for svindlere at udnytte, hvilket sender svindeltab på tværs af industrier skyhøje. Identitetstyveri er steget mere end 100 %, mens pandemiens arbejdsløshedssvindel skønnes at overstige et svimlende
$ 45 milliarder
in stolen funds alene i USA.

Jeg kunne blive ved, men at reflektere over de seneste forstyrrende begivenheder bringer mig til min første forudsigelse...

Forudsigelse 1: Svindlere elsker kaos! Disruption i 2023 afføder den hidtil største stigning i kriminelle multimillionærer.

As we turn the calendar to 2023, the world faces a confluence of macro factors sure to sow even more chaos and disruption: Roiling geopolitical instability and financial volatility. Rising inflation and interest rates fueling increased defaults. A looming
global recession coupled with an increasingly likely energy crisis. The ongoing adoption of cryptocurrencies.

As organizations race to enhance their digital engagement to attract and retain customers, increasingly sophisticated cybercriminals will find and exploit security and anti-fraud weaknesses. Unfortunately, organizations and businesses not yet prepared for
the volume, variety and frodighed af indkommende svindelangreb vil stå over for accelererende tab. I svindelbranchen betyder det flere nyslåede kriminelle mangemillionærer.

Forudsigelse 2: Med udgangspunkt i konsistente digitale oplevelsesinitiativer lancerer virksomhedsbeslutninger en ny æra med differentieret kundeengagement.

Delivering an enhanced digital experience is now table stakes, especially as millennials drive a larger share of the economy. FinTechs, Regtechs, and BigTechs are blurring the lines between traditional players in industries like banking, insurance and retail,
while delivering hyper-personalized engagement – all embedded within din levevis.

In the race to acquire new customers while retaining existing ones, the ability to make decisions across the entire customer lifecycle becomes a significant differentiator – particularly for traditional organizations as they become more customer-centric.
Think holistic decisions across risk, fraud, , markedsføring, alt sammen på en enkelt arkitektur, hvilket skaber en eksklusiv kundeoplevelse, der kan adskille en organisation fra konkurrenterne.

I 2023 vil stigende svindeltab og en drivkraft mod automatisering motivere centraliseret styring over mange spredte løsninger og konsolidering af beslutningsevner ved onboarding og gennem hele kundens livscyklus.

Forudsigelse 3: Anti-hvidvaskning af penge (AML) går tilbage til det grundlæggende.

Vent, hvad? Du kan ikke være seriøs. Hvad med al hypen omkring kunstig intelligens (AI) i næste generations AML? 

I’m a firm believer that a measured approach, with the right balance of skills, technology and analytic process, can yield great value from AI. Unfortunately, the upstart vendor marketplace has severely clouded perceptions in their selfish pursuit of higher
valuations. Frankly, it’s no simple feat to navigate the tumultuous waters of data acquisition and lineage, analytic maturity, model risk management, and regulatory expectations.

In 2023, I predict we’ll see a real back-to-basics approach to AML in financial institutions. Despite the proven tangible benefits of machine learning-based detection achieved by a select few, many institutions will take a more conservative approach to suspicious
activity monitoring based on internal model risk management pushback and ambiguous regulatory guidance. Firms will continue to make tactical improvements on top of traditional practices as they shift focus to the marriage of fraud and AML, which is top of
mind for regulators worldwide.

Forudsigelse 4: Eskalerende offentlige sanktioner giver anledning til AI-drevne sanktioner, der screener modernisering.

Måske er dette mere en sikkerhed end en forudsigelse. Men hvordan kan vi overveje det kommende år uden at diskutere, hvor væsentligt stigende offentlige sanktioner vil påvirke teknologimarkedet?

Udfordringer i sanktionsscreening
are numerous, including the dynamic nature of sanctions lists, imperfect data, less friction in payments, and the onslaught of new cryptocurrencies. AI, embedded inadvanced screening technologies, is helping improve detection relevance by extending matching
to more data points, holistically scoring for risk, and providing full transparency through detailed metrics that can drive ongoing improvements.

Ydermere understøtter dybere integration på tværs af overvågningsteknologier et mere holistisk realtidssyn af AML-risiko. Slutresultatet: Større smidighed i at reagere på trusler i konstant udvikling, skiftende lister og lovgivningsmæssig vejledning.

Forudsigelse 5: Skift i svindelansvar fremtvinger hurtig reaktion på krav i svindel-dræbningskæden.

Around the world, the industry is seeing payment liability for scams shift. Increasingly, regulators are making banks responsible for reimbursing customers for fraudulent transactions, even if the customer fell for the scam. As a result, I foresee that banks
will concentrate on the claims process to ensure rapid response.

Ligesom en cyber-drabskæde, der identificerer de punkter, hvor angribere kan opsnappes og stoppes, vil svindelhold fokusere på
svindel drabskæde to stop the movement of funds through mule accounts across financial institutions – chasing that glimmer of hope that they can move faster than the exfiltration of funds and recover a percentage of their new-found liability. Developing
stronger safeguards, banks will also enhance their onboarding defenses with the aim of preventing mule accounts from creating a railway of cash outflows within their institutions.
***

Der er ingen tvivl om, at vi anti-svindel-professionelle står i en episk kamp i 2023. Selvom vores anklage til tider føles overvældende, er jeg opmuntret af de legioner af os, der kæmper side om side i denne evigt skiftende og uophørlige krig.

Whether you spend your days wrangling data to detect and prevent, toiling on the investigative frontlines, or helping victims recover, take pride in your broader sense of purpose and the difference you make. With fraud losses on a staggering upward trajectory,
our contributions matter now more than ever.