3 chei pentru o colaborare de succes fintech-bancă, CX

LONDON – Banks continue to grapple with idea of buy vs. build, but partnerships with fintechs allow the entities teach each other about innovation and customer experience.  “Banks can learn from fintechs how to be agile, innovative and customer-focused, while we offer them a big installed base and learnings on how banking [and regulation] works,” […]

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• Sursa: https://bankautomationnews.com/allposts/center-of-excellence/3-keys-to-successful-fintech-bank-collaboration-cx/