Barclays Bank standardises on Microsoft Teams globally

Barclays Bank has deployed Microsoft Teams as its preferred collaboration platform, in one of the largest deployments in the financial services industry.

The platform is set to be used by more than 120,000 employees and service partners around the world, in a multi-year agreement with Microsoft.

Under the agreement, Barclays is streamlining its existing communications and collaboration solutions, with Teams replacing several point solutions previously in use across the company.

Barclays was intent on delivering a robust Teams experience, and has deployed Teams globally within months with an instant impact. It has enabled greater collaboration and better communication between teams, while reducing email traffic to get things done more efficiently.

A joint development plan developed by Barclays and Microsoft included enhancing data retention, and search and retrieval capabilities available within Microsoft Purview to meet Barclays’ needs.

“Modern technology is essential to enabling our employees to deliver the highest level of service to our customers in a way that is resilient and sustainable,” said Craig Bright, global chief information officer, at Barclays. “Microsoft Teams gives us an end-to-end collaboration platform that helps us connect our colleagues and enhance our business capabilities.”

“Over the past two years, digital collaboration has become central to how work gets done. Barclays is leading the way for the financial services industry globally, by giving its employees modern communication and collaboration tools that enable them to connect without friction,” said Rajesh Jha, executive vice president of experiences and devices at Microsoft.